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Company Service :
Free Pre-Sales Consulting
Furnace offer 12 hours quick pre-sales response and free consulting. Any kind of technical support are available for users.
We offer progressing solution design to all the distributor and users.
Strict Quality Control of Production
Each machinery will be tested before delivery . Only qualified products will be delivered .
5-7 Days Quick Delivery
We have mass production and stock & ready item, for these items, we offer 5-7 days quick delivery time. For big machine and special requirement, we will trade you as the priority customer and to produce your cargo in the first time.
24 Hours After-Sales Service
Free guarantee repair (including labor and material): free repair service during the quality warranty period and reasonable charge for spare parts and maintaining service after the quality warranty period. We will never exempt our responsibilities on product owned defects.
Responding time: upon receiving user’s notification, we ensure 24-hour after-sales technical support.
Spare parts: necessary spare parts are provided together with products to customers.
Free technical training: integrative and normative technology training is available for free to customers by our technical personnel to ensure they are skilled in regular operations of hardware and software of products and they are able to estimate and solve small problems.
Telephone investigation: our after-sales team will phone the user every month during the warranty period to follow up the working condition of the products, and to discover and solve problems, if necessary.
Site instruction service of installation is available.
For more detailed information on our industrial laser equipment, please do not hesitate to contact us! We welcome your inquiries to our email , and look forward to working with you.
Contact Person: Ms. Vera Zuo